This Financial Services Guide (“FSG”) is designed to assist you in deciding whether to use our services and provides you with important information about:
Merit Wealth Pty Limited has approved this FSG Version LA1.3 – Issue Date: 28 November 2018.
The financial services offered in this FSG will be provided by the following Authorised Representatives of Merit Wealth Pty Limited (‘Merit Wealth’, ‘Merit’, ‘Us’, ‘Our’).
ABN 85 622 650 819
Suite 13B, 35-37 Railway Parade Engadine NSW 2233
Authorised Representative Number 1240915
Corporate Authorised Representative Number 1260989
Phone: 02 8518 6024
Email: ivy@growthpartners.com.au
Website: www.ivygrowthpartners.com.au
Merit Wealth, as the holder of an Australian Financial Services Licence is responsible for the advice services offered in the FSG.
ABN 89 125 557 002
Australian Financial Services Number 409361
Level 2, 115 Pitt Street, Sydney NSW 2000
Phone: 1300 785 611
Fax: 02 8916 4261
Email: contactus(at)meritwealth.com.au
Website: www.meritwealth.com.au
Merit Wealth Pty Ltd, ABN 89 125 557 002, Australian Financial Services Licence No.409361, is wholly owned subsidiary of Easton Investment Limited (ABN: 48 111 695 357), an ASX listed company.
Information contained in this FSG may be updated from time to time without the need to notify you, provided the updated information is not materially adverse to you.
Ivy Lian has been working in the accounting and financial services industry since 2013 in the following roles:
| Role | Firm | Service Period |
|---|---|---|
| Director – Providing advice on taxation, accounting and business planning | Ivy Growth Partners Pty Ltd | 2018 – current |
| Director – Providing advice on superannuation and self managed superannuation funds | Ivy Growth Partners Pty Ltd | 2018 – current |
| Director – Providing advice on taxation, accounting and business planning | Teach Me Money Pty Ltd | 2013 – 2018 |
| Director – Providing advice on superannuation and self managed superannuation funds | Teach Me Money Pty Ltd | 2013 – 2018 |
| Qualification | Institution | Completed |
|---|---|---|
| SMSF Specialist Advisor | Self Managed Superannuation Fund Australia | 2014 |
| Diploma of Financial Services (Financial Planning) | TAFE NSW | 2007 |
| Bachelor of Commerce | The University of Sydney | 2005 |
We only advise you after considering your individual objectives, financial situation and needs.
We only provide you with financial advice limited to the following:
We are not authorised by Merit Wealth to provide you with advice on any other matters, financial services or any other financial product.
Services outside of the above specific areas of financial advice are not provided under Merit Wealth’s Australian Financial Services Licence and Merit Wealth does not train, support or supervise the provision of these other services and has no responsibility in relation to those
services.
Examples of the services which Merit Wealth is not responsible if provided by us include:
You will be provided with various documents that explain how our recommendations will work towards achieving your goals, the fee and potential conflicts that may exist that could influence the advice provided. These documents are designed to help you make informed
decisions about our recommendations.
When we provide you with initial personal financial product advice you will receive a written Statement of Advice (SOA) that confirms the discussions you have had with us, the recommendations we are making and the basis for those recommendations. We will also record any further advice we provide to you as a ‘record of further advice’ and we retain these documents for seven years. You may request a copy of this advice or subsequent records of advice at any time.
When a financial product is recommended to you, you will be provided with a Product Disclosure Statement (PDS) or other disclosure document issued by the product provider. These documents contain information about the risks, benefits, features and fees payable for
the product.
We may charge you fees for the preparation, presentation and implementation of our advice. These fees will be based on your individual circumstances, the complexity involved in your situation and the time it takes to prepare personal financial advice for you.
We will discuss these fees with you and gain your agreement before we provide you with advice. These fees will also be documented in your Statement of Advice.
In most instances you will be able to select the method of payment. Our fees are invoiced to you directly, all fees relating to the financial advice provided to you are payable to Merit Wealth and Merit Wealth then passes up to 100% of these fees onto us.
We may accept alternative forms of remuneration from product or service providers, such as hospitality or support connected with our professional development (e.g. training or sponsorship to attend conferences). We maintain a register detailing any benefit that we
receive which is valued at more than $300. A copy of the register is available on request.
In the event that our advice results in you requesting that we assist you with ongoing requirements, we may charge additional fees each year to perform this work.
Any benefits that we receive that are relevant to your consideration of our advice to you will be disclosed in the Statement of Advice.
Ivy Lian is a director of Ivy Growth Partners Pty Ltd which provides SMSF accounting services, including the establishment and administration of SMSFs and may therefore benefit from you using their services.
If a client is referred to us we may pay the referrer a fee. We may also provide the referrer with thank you gifts such as branded promotional items, hampers, gift vouchers etc. We will record the details of any referral fees in the Statement of Advice we prepare for you.
If we refer a client to another service provider they may pay us a referrer fee.
A fee may vary according to the referrer, the referee, the client and financial advice and products involved. The fee may be a percentage of fees or a flat fee. The fee may be paid upfront when a financial service or product is provided or periodically as ongoing fees.
Merit Wealth, its associated entities and other authorised representatives of the Merit Wealth Australian Financial Services Licence, may receive other forms of fees, commissions and payments, one-off and ongoing, from financial product providers or other parties. None of
these amounts are on-paid to us.
We maintain a record of your personal information that includes details of your objectives, financial situation and needs. We also maintain copies of any recommendations that we have made to you. The Merit Wealth Privacy Policy details how we collect, use and protect your personal information.
Please ask us if you would like a copy of the Merit Wealth Privacy Policy or you can view a copy on the Merit Wealth website. If you would like to view your file at any time, please ask us and we will arrange for you to do so.
Merit Wealth holds a Professional Indemnity Insurance Policy, which complies with the requirements for compensation arrangements under the Corporations Act (subject to its terms and conditions). This Policy covers claims relating to the professional services provided by Merit Wealth and its representatives.
Merit Wealth’s Professional Indemnity insurance only covers advice in relation to professional services provided by representatives of Merit Wealth while authorised by us, even where that representative has subsequently ceased to be an authorised representative of Merit Wealth.
Merit Wealth is required, pursuant to the Anti-Money Laundering (AML) and CounterTerrorism Financing (CTF) Act and its corresponding rules and regulations to implement certain customer identification processes. We may be required to obtain information about you at the time of providing financial services to you and from time to time thereafter in order to meet our legal obligations. We have certain reporting obligations pursuant to the AML/CTF Act and information obtained from or about you may be provided to external third parties and regulators in accordance with the requirements imposed on us.
You may specify how you would like to give us instructions, for example, by phone, fax or email. Alternatively, you may provide instructions to us in person. Where instructions are provided by telephone, these must be confirmed in writing.
Please contact us first about your complaint. If your complaint is not satisfactorily resolved by us within 3 business days, please contact Merit Wealth on 1300 785 611 or put your complaint in writing and send to:
Compliance Officer
Merit Wealth Pty Ltd
Level 2, 115 Pitt Street, Sydney, NSW 2001
Or email your complaint to contactus(at)meritwealth.com.au
If you do not feel your complaint has been resolved in a satisfactory manner, or if you have not received a response after 45 days, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers. AFCA accepts complaints in regards to either:
Examples of the services which Merit Wealth is not responsible if provided by us include:
AFCA can be contacted by one of the following alternatives {Merit Wealth’s AFCA membership number is 27958}
By telephone: 1800 931 678 (free call)
In writing (by mail:) Australian Financial Complaints Authority
GPO Box 3, Melbourne VIC 3001
By email: info(at)afca.org.au
Website: www.afca.org.au
Effective 1 November 2018 the AFCA scheme replaced the previous schemes managed by the Superannuation Complaints Tribunal (SCT) and Financial Ombudsman Service Australia (FOS).
The Australian Securities and Investments Commission also has a free call Info line on 1300 300 630. You can call this number to make a complaint and to obtain further information about your rights.
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